← Back to Blog
How Sarah Got a Full Refund After Weeks of Being Ignored

How Sarah Got a Full Refund After Weeks of Being Ignored

• 1 min read Share to X

Sarah's story is a powerful example of how executive escalation can turn a customer service nightmare into a success story.

The Frustration of Standard Support

The Turning Point: Executive Escalation

After weeks of getting nowhere, Sarah used DearCEO.wtf to send a professionally crafted executive escalation email. Within 48 hours, she received a full refund—no more runaround, no more stress.

The difference wasn't just the email—it was the process, the structure, and the credibility that came with it.

Ready to skip the silence
Skip the bots. Email the execs here

Ready to get a real response

  • Respectful escalation email
  • Right executive inbox
  • You send it. You stay in control
Write my escalation email