Featured Story
SR
Customer
Steve R.
I had given up all hope until I discovered DearCEO.wtf. Seven months after trading in a device to Samsung, I got an email that they could not wipe the data and would charge me 600 dollars. After I used the executive email, Samsung dropped the 600 dollars within 24 hours.
- Samsung
- Resolution: Fee waived
- Response in about 24 hours
- 5 out of 5 5 out of 5
How we helped
- Wrote a respectful executive escalation email
- Found executive contact addresses
- You sent the email from your account
We generate the email and contacts. You send it. You stay in control.