When Customer Support Goes Silent: Why Escalating to the C-Suite Works

We've all been there.

You call. You chat. You email. And all you get back is... nothing. Or worse, a script. The customer service loop feels endless until you cut the line.

That's where DearCEO.wtf comes in.

We help frustrated customers bypass broken support systems by escalating their complaints directly to the top: the C-suite. Not with rants. Not with threats. With data-driven, respectful messages that get noticed.

Real Story, Real Results

A customer spent six weeks trying to get a $600 overcharge reversed by Samsung. Nothing worked. Until they used DearCEO.wtf.

One email. Sent to the right executive.

The fee? Waived within 48 hours.

No yelling. No legal threats. Just smart escalation.

Why It Works

• Executives care about brand reputation. Your complaint doesn't get filtered by a bot.
• The system flags serious issues they need to fix. When it reaches the top, it gets attention.
• Direct communication bypasses broken support channels. No more endless loops or canned responses.

Not Just for Big Companies

DearCEO.wtf works for banks, phone companies, airlines, delivery services you name it. If they've got a CEO, we can help you reach them.

You shouldn't have to fight this hard to be heard.

Let us help you get your issue in front of someone who can actually do something about it.