The Old Customer Service Hack vs. The New One
Back in the day, customer service pros had a secret weapon: Pressing 0 on your phone until you got a live person. It was fast. It was simple. It worked.
Press 0
2 articles on press 0.
We Are the New 'Press 0'
Remember when you could just hit '0' and talk to a real person? That used to be the universal escape hatch. You'd skip the phone maze and finally hear a human voice.
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