Major PayPal/Venmo Outage Stranded Users on Rent Day
A massive PayPal and Venmo outage left millions of users unable to send or receive money during a critical time—just as many people were trying to pay rent and bills.
Consumer Rights
22 articles on consumer rights.
When Trust Breaks: Why You Need to Go Over the Heads of Customer Support
When companies break your trust, standard customer service channels often become part of the problem. Here's why escalation is your best option.
Stuck in a support loop right now?
Tell us the facts and get a professional executive escalation email — usually in under five minutes, with two free revisions. You review it and send it from your own inbox.