Ghosted by Customer Support? Here's How to Get a Real Response

Aug 13, 2025 • 1 min read

Support Failures Escalation Strategies Customer Service Consumer Rights

You open a support ticket. You explain your problem. They tell you, 'We'll get back to you.' And then… nothing. Days turn into weeks, and your ticket might as well be on Mars.

Why Customer Support Went from Human to Hell

Aug 11, 2025 • 1 min read

Customer Service Support Failures Escalation Strategies Consumer Rights

Remember when customer service meant talking to an actual human? You'd call, maybe wait a few minutes, press '0' for an operator, and you'd get a person who could help you right then and there.

When Trust Breaks: Why You Need to Go Over the Heads of Customer Support

Jul 31, 2025 • 2 min read

Customer Service Escalation Strategies Consumer Rights Support Failures

When companies break your trust, standard customer service channels often become part of the problem. Here's why escalation is your best option.

Customer Service

Ghosted by Customer Support? Here's How to Get a Real Response

Why Customer Support Went from Human to Hell

When Trust Breaks: Why You Need to Go Over the Heads of Customer Support

Categories

Ready to escalate?